I.Q. Joe understands that our value lies in the success of the students, teachers, parents, educators and professionals who are our end users. Customer care is our number one priority. We do not simply provide software to our customers. Rather, we develop positive relationships with our customers and partners.
I.Q. Joe shall provide our customers with user friendly state of the art technology, tested and proven learning, teaching and productivity tools, and quality support.
I.Q. Joe shall adhere to the highest levels of professionalism. We challenge our employees to not only meet customer expectations but to surpass them with responsive, courteous, respectful, friendly, knowledgeable, flexible, and reliable behavior and support. Our staff is committed to listen and communicate proactively, while providing timely, helpful, efficient, and effective resources and service.
I.Q. Joe chief task is to establish the right people in the right positions, with the education, training, and empowerment to meet the level of our customers' needs.